How to Order

Ordering is simple and intuitive on our website, and you should not have any problems as you will be guided along the way.

To make it clearer for all, here's a brief outline. Follow these simple steps to place your order

1 - To be a Divalavie member, register for an account; or Log into your account

New customers: You may choose to Register for a Divalavie member account at the top right (Divalavie members enjoy 10% off prices), or checkout as a guest. We encourage you to register for an account to store your address for faster future checkouts and to track your order history easily. If you wish to checkout as a guest, skip to step 2.

2 - Browse to the item you wish to purchase. Select the Size of the product. Add the item to your shopping cart. 

3 - You will be directed to your shopping Cart. 

    - Ready to checkout? Click on 'Next'.

    - Adding more items? Click on 'Continue browsing' and go back as per step 2 to add more items to your Cart.

4 - Fill in your details and shipping address, or click on 'Next' if you already have an account with us and are logged in.

5 - Select your shipping option.
All our Dresses come with FREE local Singpost normal shipping included. Orders $60 and above gives you FREE Singpost trackable Smartpac service, $120 and above gives you FREE Courier service to your doorstep! There is also a choice of normal, registered or courier delivery of your package for orders below $60.

6 - Select your payment method.

    - Bank Transfer / ATM / Internet banking payment will be provided with our banking account details.

    - Paypal / Credit card payment will be directed for immediate payment.

You'll receive an order confirmation email from us. Your order(s) will be reserved for 2 hours for payment via paypal and 24 hours for internet-banking/interbank transfer. Payment must be made within this timeframe. Non-responsive buyers will be blacklisted, to be fair to other shoppers in future.

7 - Confirm your Order by clicking on 'I Confirm my Order'.

8 - You will receive our confirmation emails of your order, once your payment’s been verified, and when your order’s been shipped out. For internet banking, key in your payment details via the email sent to you. 

9 - That's All! Be prepared to receive your Divalavie merchandise in 2-4 working days (for Local Mail) and 5-14 working days (for International Mails). Sit back and await the arrival of your order. 

Should you have any problem placing your order, please contact us for assistance. All orders must be placed via our website. Email orders or reservations are strictly not accepted.